Privacy Policy
Thailand TDAC Assist is a service provided by Travel Passport & Visa LLC. This Privacy Policy describes how we collect, use, disclose, retain, and protect information collected through our website, Thailand Digital Arrival Card assistance services, customer support channels, and related online services.
Information We Collect
We may collect information you provide directly to us, including name, email address, phone number, date of birth, travel details, passport information, nationality, address, accommodation information, payment-related information, support messages, and any other details required to prepare or support your application.
Automatically Collected Information
We may automatically collect device and usage information, such as IP address, browser type, operating system, referring pages, pages viewed, dates and times of access, and similar technical information. We may use cookies or similar technologies to operate, secure, measure, and improve the website.
How We Use Information
- To provide our Thailand Digital Arrival Card assistance service.
- To review, prepare, process, and support application requests.
- To respond to customer service inquiries.
- To process payments through third-party payment processors.
- To improve our website, services, security, and fraud prevention.
- To comply with legal obligations and enforce our terms.
Disclosure of Information
We may share information with service providers, payment processors, affiliates, professional advisors, and other parties when needed to provide the Service, comply with law, protect rights and safety, prevent fraud, or complete a business transaction such as a merger or asset transfer.
Security and Retention
We use administrative, technical, and physical safeguards designed to protect personal information. No electronic transmission or storage method is completely secure. We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing of your personal information. To make a request, contact us using the information below. We may need to verify your identity before responding.
Children's Privacy
Our services are not designed for children under 18. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps as required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes are posted means you acknowledge the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us through our Contact Us page, by email at [email protected], by phone at (877) 382-3955, or by mail to Travel Passport & Visa LLC, 30 Prestbury Square Suite 306, Newark, DE 19711.
