Terms and Conditions
Welcome to Thailand TDAC Assist, a service provided by Travel Passport & Visa LLC ("Travel Passport & Visa LLC," "we," "us," or "our"). These Terms and Conditions govern your access to and use of this website, our content, and any products or services you obtain through the website, including Thailand Digital Arrival Card preparation assistance.
Private Assistance Service
Thailand TDAC Assist is a private document-preparation service. We are independent and are not owned, operated, sponsored, endorsed by, or affiliated with any government agency. You may apply directly through official government channels without using our assistance service.
Use of the Service
By accessing or using the Service, or by checking a box or clicking a button marked "Accept," "Continue," "Submit," or similar, you confirm that you have read, understand, and agree to these Terms and our Privacy Policy.
You agree to provide truthful, current, complete, and accurate information. You are responsible for reviewing all details before submission and for confirming that your passport and travel details meet applicable entry requirements.
Electronic Communications
You consent to receive communications from us electronically, including by email, website notices, support messages, or phone where appropriate. You are responsible for ensuring that the email address you provide is accurate and able to receive messages from us.
Payments and Processing
Fees shown before checkout cover our private assistance, review, support, and document-preparation services. Government requirements, processing times, and final entry decisions are outside our control. Payment information may be processed by third-party payment processors as described in our Privacy Policy.
Refunds and Cancellations
Refund and cancellation terms are described in our Refund Policy. Please review that policy before submitting payment.
Limitations
We do not provide legal advice, immigration advice, or guarantees of entry into Thailand. Immigration authorities make all final decisions. We are not responsible for delays, denials, or travel disruptions caused by inaccurate user information, changes in government requirements, third-party systems, carrier requirements, or events outside our control.
Intellectual Property
The website, layout, content, graphics, and related materials are owned by or licensed to Travel Passport & Visa LLC and may not be copied, modified, distributed, or used commercially without written permission, except as permitted by law.
Contacting Us
Questions about these Terms may be sent through our Contact Us page, by email at [email protected], by phone at (877) 382-3955, or by mail to Travel Passport & Visa LLC, 30 Prestbury Square Suite 306, Newark, DE 19711.
